FAQ

Product

Can I move the scale and not worry about resetting it back to zero?
No. If the scale is moved, you must reset the scale back to zero in order to get an accurate reading.
Can I use the scale on a carpeted surface?
Is it difficult to move the color Markers?
Is it normal for weight to vary from one day to the next?
What is "Auto-Off"?
What is "Auto-Zero"?
What is Instant On?
What is Tap-On?
What is the best way to clean the scale?
What steps should I take before using the scale for the first time?
When is the best time to weigh myself?
Why does my unit not turn on and the display is not lit?
When I step on the scale, the reading is not accurate. What’s wrong?
What should I do if ''E'' appears on the display?

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